Privacy Policy
Last updated: September 10, 2024
1. Introduction
HarvestGrainLab ("we," "us," or "our") is dedicated to preserving your privacy. This document outlines our Privacy Policy concerning information handling when you navigate our website harvestgrainlab.site or engage with our yacht charter offerings.
Engaging with our services means agreeing to the information practices described in this document. This policy adheres to privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other related Canadian privacy laws.
2. Information Collection
2.1 Directly Provided Information
The types of personal information collected may include:
- Name and communication data (email, phone, and residential details)
- Financial details (safely transacted via third-party services)
- Details about yacht charter preferences and needs
- Contact details for emergencies
- Medical details or dietary constraints (if supplied)
2.2 Information Collected Automatically
During your visit to our website, certain device and usage data are gathered automatically:
- IP addresses and geolocation data
- Browser type and its version
- Visited pages and time spent on the site
- Websites from which the visits originated
- Device specifications (type, screen dimensions, etc.)
2.3 Cookies and Similar Technologies
Cookies and other tracking methods serve to augment your website experience. These technologies aid us in:
- Retaining user preferences
- Analyzing website traffic and performance
- Customizing content delivery
- Enhancing our services
You can customize your cookie settings through your browser preferences or by using our cookie consent notice.
3. Utilization of Information
Your information is utilized as follows:
- Service Provision: For delivering yacht charter services, managing reservations, and interacting with you regarding bookings
- Client Support: To address inquiries and offer assistance
- Transaction Handling: To take care of financial transactions and billing aspects
- Security: To secure our services and guard against deceitful activities
- Promotions: To dispatch marketing materials and updates upon your consent
- Website Optimization: To assess usage trends and advance our website's interactive features
- Regulatory Adherence: To comply with governing laws and directives
4. Disclosure of Information
We do not sell, exchange, or lease your individual data to others. Situations in which we may share your data include:
4.1 Collaborating Services
Information may be shared with reliable third-party collaborators that facilitate services like payment processing, site support, email marketing, data analysis, and customer interaction handling.
4.2 Compliance with Law
Your information might be divulged when legally mandated or to address court orders, emergency matters, or inquiries into potential dishonest behaviors or criminal actions.
4.3 Business Transactions
Should a merger, purchase, or sale of assets arise, your information could be part of the assets transferred.
5. Data Protection
We employ suitable precautions such as encryption, secure servers, access management, consistent assessments, and workforce education to protect your data from unauthorized access, alterations, exposure, or destruction.
Yet, no Internet transmission method or electronic storage is guaranteed to be invulnerable. Absolute data protection cannot be assured.
6. Information Retention
We keep your personal data only as long as it's necessary for the purposes it was gathered for or as required by law. Retention periods can vary:
- Charter Reservations: 7 years for taxation and legal reasons
- Promotional Communications: until the individual opts out or requests removal
- Site Analysis: 26 months
- Client Assistance: 3 years following the last interaction
7. User Rights and Preferences
Your rights encompass requesting access to, rectification of, erasure of (where legally permissible), transferability of, and the choice to opt out of promotional communications and direct cookie management. For exercising these rights, please reach us as detailed below.
8. External Services
8.1 Analytics Service
For understanding site usage, we utilize an analytics service. You may opt out via specific opt-out tools for browsers.
8.2 Social Networks
Our website may contain connections to social media platforms with their privacy directives.
8.3 Financial Processors
Financial transactions are processed through third-party services compliant with industry standards.
9. International Transfer of Data
Your data may be transferred to and processed in nations aside from Italy. We maintain protective measures in accordance with applicable privacy regulations.
10. Privacy of Minors
Our offerings are not intended for individuals younger than 13, and we deliberately do not gather their data. If there's knowledge of such a situation, please get in touch with us directly.
11. Amendments to this Privacy Policy
Changes to this Privacy Policy may occur reflecting practice or legal shifts. We will inform you through our website, emails to registered users, or on-website notifications. Continuing to utilize our services post-updates implies agreement with the altered terms.
12. Contact Details
For inquiries about this Privacy Policy or how we manage data, contact us:
HarvestGrainLab — Privacy Officer
Portofino Marina
Portofino 16034
Italy
Phone: +39 0185 2691
Email: [email protected]
13. Adherence to Advertiser Consent Guidelines
We abide by the consent policies of advertisers. Cookie and tracking settings can be modified at any time via our cookie preferences.